
Strike While the Metal is Hot
A brief insight into why responsiveness, timeliness, and punctuality is important. I had a phone call this past week in response to an email that came in through my website. I called the client back within a few minutes of getting the email. I wanted to share how that experience began to set the tone for our relationship, why I think that move was important, and some takeaways. Preface I don’t believe it’s realistic to keep your business “on” 24/7. Especially if you have a sm